Repair Request (RMA)

For domestic USA customers

Fieldpiece Instruments Inc.
Attn: Warranty Department
1900 E Wright Circle
Anaheim, CA 92806

Before filling out the request form below, please note the following:

  • Please fill out below form completely and submit. You will receive RMA number immediately on the next page to send your product for Repair
  • Upon receipt of confirmation, Please print out the confirmation page and include in the box with your returning item(s). Write the RMA# on the outside of the box and ship to Fieldpiece Instruments Inc. (see address above or on confirmation page)

Repair Request Form

All fields with an asterisk (*) are required.

Repair Only

* I understand that this online form is to request an RMA # for REPAIR ONLY (in-warranty repair or out-of-warranty repair). For any other requests, email us at .(JavaScript must be enabled to view this email address).

Contact Information
Shipping Address

Please enter the street address. P.O. Boxes are not allowed.

Items for Repair

Your product is under warranty *. Please include proof of purchase.

$


  • Checked the battery
  • Checked the test leads
  • Checked the fuse

+ Add another item

Total Out of Warranty Charges:
Purchase Order (P.O.) Only from Authorized Distributor (please include in box)
Check (payable to Fieldpiece Instruments Inc. and include in box.)
Credit card (VISA/MC/DISCOVER) (Please make sure your phone number provided above is correct. Fieldpiece will contact you for payment information)



Please note:

  • All returns must be shipped freight prepaid
  • * Warranty only applies if product is purchased from Fieldpiece Authorized dealer
  • * Warranty does not apply to defects resulting from abuse, neglect, accident, unauthorized repair, alteration, or unreasonable use of the instrument.
  • All products (except SMAN2, SMAN3 and SMAN4) are warranted for one year from date of purchase only to original purchaser and are not transferable.
  • SMAN2, SMAN3 and SMAN4 are warranted for three years from date of purchase only to original purchaser and are not transferable.
  • Include proof of purchase for warranty claims. If you do not have proof of purchase, Fieldpiece will contact you if it is determined that your product is out of warranty.
  • If the product is a non-warranty repair, we offer flat rate pricing (including shipping back)
  • Repair or replacement decisions are at the sole discretion of Fieldpiece Instruments Inc.